Charles made a point to talk to me and John separately about how great, accommodating and quick you were. He said "10 Stars out of 5!" Thank you Marlene for everything. We all enjoy working with you.
We wanted to plan a trip for our 50th anniversary that would be a memorable event. Our Travel Agent, Marlene, suggested a new hotel in Bermuda, in fact, the only new hotel in Bermuda. It did not disappoint! The Loren is a gorgeous Boutique Hotel, with just 45 rooms, a private Beach, and a Five Star restaurant. We truly did not ever have to leave the hotel, it was so beautiful, serene and relaxing. We have never experienced the level of service that we experienced during our stay. The Concierge, Experience Co-Ordinator, Reception, Transport, Wait Staff provided such a warm, happy atmosphere. The staff immediately welcomed us and helped us plan our activities. There are many interesting and fun activities to try, Jet Skis, Boating, Snorkeling Dining on the Beach. There is as much to do and as little to do as you would like. There are many amenities: a Beautiful Spa, Gym, Kayaks, Paddle Boards, Beach and pool service. There are two pools, an infinity pool and a children’s pool. Did we mention the Five Star restaurant? So easy and convenient each meal was better than the next. Our last evening, we celebrated our Anniversary. During our dinner our Concierge, Michelle, delivered a special bottle of wine that she found on her day off and hand delivered it to our table. We were in disbelief as to the kindness of Michelle, Victor, Savannah and Sam Jr. We all did not want to leave The Loren and will return to this hidden Gem! Marlene was sensitive to our needs, she found the perfect place and guided us through our travels, checking on us and helping with every detail. We highly recommend Travelong of Summit a very classy professional and detailed agency. Give Marlene a call and she will do the rest.
Thank you Lisa for an amazing family vacation! Baha Mar was excellent! The food was delicious and atmosphere was gorgeous 😍. We had a blast! Can’t wait until our next booking 👍👍
Lisa, Gail and I can’t thank you enough for booking our trip to Morocco! When many advised us not to go, you assured us it was safe. Not only was it safe, it was the trip of a lifetime! Thank you again for an unforgettable vacation✈️
Thank you Lisa, we had a wonderful time. The Charleston Place Hotel was wonderful. As always you know the best places. The staff was courteous and The Charleston Place Hotel was beautiful our celebration was perfect. Thank you so much. We can’t wait to plan our next adventure! Charleston 2023 ACES Inc 20th year Anniversary Celebration
Thank you Lisa for arranging another fabulous vacation abroad for Lynne and me. The Best of Italy tour was fantastic. Trafalgar Tours was excellent and we experienced a ton of great sites and made friends along the way. From Rome to local villages, to the coastline, vineyards, and unbelievable dining experiences, we couldn’t ask for more. Your hard work in setting these trips up always pays off. Grazie!
Special thanks to Lisa Deck, best travel agent ever, for booking our Celebrity Eclipse cruise to Alaska last week. Ports of Call after leaving Vancouver BC were Sitka, Juneau and Ketchikan. Great local history, great sights, great weather, great itinerary, great cruiseline, great excursions. Thanks Lisa 😘
Dear Marlene, Thank you keeping an eye on Kelton’s flight. You are the BEST. I can highly recommend the Kilkea Castle. The staff really go the extra mile for you. The food is delicious. Falconry is a must.
Theresa – We have worked with Theresa Bartsch for 15 years. She has been an excellent travel agent. She has set up many trips for us, including a family event for our wedding anniversary in Jamaica. We have visited Europe, Asia, South America, Canada, and places in the US including Hawaii via land tours, river tours, small ship tours, rail, and planes. With Theresa everything goes seamlessly.
Theresa – We have been working with Theresa for many years now and she makes our travel planning a breeze. She is extremely knowledgeable about destinations and properties, but beyond that she is fabulous at understanding our travel needs and requirements. I highly recommend her!
Our family has been booking vacations with Theresa since 2006. Theresa is extremely knowledgeable in all categories including Europe, the Caribbean and domestic travel. Theresa is a true veteran in the industry with attention to detail and luxury properties. Theresa knows your taste and preferences and makes sure every detail of the trip is in order and goes the extra mile to make sure everything is perfect for us. If your looking for an agent who actually has been to properties all over the world and can give you her recommendations from personal experience then Theresa is the agent who should be booking your travel plans.
Terry – Just a note to express our most deepest gratitude to the wonderful Terry! Terry put together a fabulous trip for us in less than 10 days. We took the cruise with Uniworld from Budapest to Passau, everything went just perfect! It was our first experience on a river cruise in Europe and now we want to do another one. Thanks to Terry’s attention to detail, the whole trip was so relaxing and care-free. She took care of everything even to let the airline (Lufthansa) and cruise know about our dietary restrictions. We couldn’t be more pleased with our travel experience, Uniworld was also superb, the crew, excursions, food and drinks second to none. Cant wait to book our next trip with Terry.
Marlene – Hawaii was amazing!! We are looking forward to going again. Everyone had the best time ever. Every day we had something to do. Honua Kai Resort & Spa in Maui was great. Having the kitchen, living room/dining room made it so nice to gather together. We would definitely stay there again. We really didn’t sit too much on the beach. We were out fishing, climbing mountains, snorkeling, shopping, etc. I can’t thank you again for all your help. You made the trip so much smoother by organizing everything for us. We have so many pictures and wonderful memories. Thanks!!
Lisa – Thank you Lisa for planning our perfect vacation to Turks and Caicos! This trip was exactly what we were looking for–Seven Stars resort was fantastic…outstanding service, clean and spacious rooms, and a beautiful resort with a spectacular beach. The island is lovely with great restaurants and shopping. We can’t wait to visit again!!!
Lisa – was kind enough to plan me and my wife’s honeymoon in New Zealand. I honestly could not imagine going through this process without her. Her kindness and professionalism helped make our dream trip a reality! Thank you Lisa! You are the best!!!
Hi Marlene – Thank you for returning my call so quickly and for cancelling our reservation tonight. Sorry I didn’t let you know sooner, but everything changed so fast. I am so thankful that we have you for our travel agent and for the top notch service you give us.Will call you next week to discuss the CA trip. Lets meet for dinner soon…our treat.
Marlene – Again, I want to thank you so much for taking care and looking out for me. Knowing that you are there provides a certain piece of mind and sense of security. My mother has remarked on many occasions, especially this time, on your the kindness towards me. By the way you are famous on the 8th floor of the Winterthur hospital. The flight was fabulous and customs was a breeze.
Marlene – Always good to speak with! I thank you for working on this and getting it done so quickly, we appreciate your partnership especially during this crazy time. Stay well!
Hi Julie, We want you to know how much we enjoyed the Travelong Summit Virtual Showcase last Thursday, April 22, and especially your presentation on the Belmond properties. We also want to thank you for your generous prize of two nights at Cap Juluca! We are not experienced “zoomers”, but I was hoping you could see us and our excited reactions during the presentation when you called our name! Anguilla is on our “dream trip” list, and you’ve now helped make that dream come true. We are looking forward to the relaxation opportunities and beautiful amenities this property has to offer…we can certainly use some time in a peaceful, beautiful location after being locked down for so long. Our travel agent is Terry Youngelson of Travelong Summit. She has taken care of every detail and arranged for many pleasant surprises for us in our past travels! We are excited to plan this special trip with her! Again, Julie, thank you for transporting us to Anguilla virtually and for awarding us this most generous and appreciated gift!
I can’t praise Travelong enough. I never used this agency. I didn’t know them and they didn’t know me. I needed travel plans for an immediate trip to Florida for my brother’s funeral. Marlene answered the phone right at closing time. She was backing up her computer to shut down for the day. She had the patience to help us get the job done. An angel in my journey. Everything she did from flight tickets to a hotel reservation was spot on! I have found our new travel agent.
Climbing Mt. Kilimanjaro During an International Pandemic By Traveler Dan L. Climbing Mount Kilimanjaro is considered a difficult task. Being one of the most popular mountains in the world, roughly 50,000 trekkers every year try to reach the summit of Mt. Kilimanjaro. According to research published by the Climb Kilimanjaro Guide, the average summit success rate across all climbers and routes is 65%. Climbing during an international pandemic brought forth a series of additional challenges. Scheduling of Flights We started planning our trek prior to the COVID-19 outbreak. As uncertainty revolving around the virus grew, so did the uncertainty regarding our flights. Our original flights were to route through Nairobi Kenya. These flights were rescheduled and later canceled. Our travel agent at Travelong of Summit was able to get new flights with a layover in Amsterdam. The new flights meant we would be spending an extra day in Tanzania which worked out well. It gave us an extra day for acclimatization on the mountain; an extra day that proved to be invaluable to our success. Regulations regarding air travel We were well informed regarding the new regulations and processes for air travel. Everyone is required to wear a mask at all times while in the airports and on board the plane. The exception being while eating and drinking. When boarding we were informed that masks would be required for the duration of the flight and asked if we would comply. There was one gentleman that was warned multiple time to keep his mask on but refused to comply. He was met by security in Amsterdam and was not permitted to take his connecting flight. Another noticeable change was the order of boarding. After first class and passengers needing assistance, the rear of the aircraft was boarded first. Rules relating to COVID in Tanzania According to the Tanzania government, there has not been a reported case of COVID-19 since May 8th. Rules were put in place to keep it that way. We were informed by our Travelong travel agent that a COVID test would need to be taken 72 hours prior to our flight. Upon arriving in Tanzania we had to provide our test results. We also had our temperature taken and had to fill out a questionnaire. Aside from the wait staff in a higher end restaurant, no one in Tanzania wore a mask or gloves. Returning to America The country Tanzania is not on the list of countries requiring a 14-day quarantine upon return to America. We were additionally screened, temperatures taken, and questions asked when we arrived in New York. CDC representatives were there and handed out flyers noting the risks associated with international travel and information regarding COVID-19 symptoms. In the end, the trip was a success. While the international pandemic did provide additional unforeseen challenges, none were greater than the challenge of climbing the mountain. I would not let existing rules and regulation prevent me from air travel in the future.
I haven’t traveled overseas in quite a while and didn’t think there would be a problem to find a local travel agent to help me plan a trip to England. I was lucky to learn about your firm, Travelong of Summit, from a recommendation that came from someone whose name coincidentally is Michael Long, of Longs Travel in Cedar Knolls, who only does group travel, etc. I called your office and your agent Sissy answered. I explained I could only meet with her this past Saturday as my daughter, who was traveling with me, could only make it on a Saturday. I can’t say enough about Sissy. She met us promptly at ten a.m. and the rest is history. She knew exactly what to do to make our upcoming trip a reality. In a world where “customer service” is a thing of the past – press one, press two, press three and wait till someone picks up – they don’t know Sissy. Simply put, I am more than a satisfied client and will not hesitate to recommend your firm and of course, Sissy. Many thanks,
Just returned from Secrets Royal Beach Punta Cana, and as always Lisa Deck comes through with another great recommendation, the hotel was excellent, great accommodations, great surroundings and especially great staff, especially our room butler Warnes. Highly recommend this place, and definitely get the Preferred Club, it’s a little more,but well worth the extra amenities!! Thanks again Lisa!!!
This post has been a long time coming. I would like to thank my long time friend Lisa for helping us plan our honeymoon to Secrets Royal Beach Punta Cana. She couldn’t have made the process easier for us than it was. She recommended an amazing resort and we had an amazing time. Although we did have some weather trouble, Lisa was always available if we had any questions. This is the first time I have ever used a travel agent and I’ll continue to do so. Thanks for everything Lisa! We will definitely be in contact again very soon for the next trip!!
Had a great time on our honeymoon in both the Dominican Republic and a cruise through the Eastern Caribbean! Lisa helped us book our full itinerary, found great deals/discounts for us, and laid out all the details for us in advance for a smooth and fun honeymoon. Would highly recommend her to anyone looking to book travel in the Caribbean!
The service was very good. They insisted on people wearing a mask inside. There is no such requirement in Maryland anywhere else. The staff was friendly, efficient and professional. You can recommend people go there without hesitation. People are getting the delta variant but nobody is dying. It’s a huge nothing. I had a brutal case myself plus I have been vaccinated. I have zero fears.
Hi Luann, Just back from our amazing trip in Ireland with many thanks to you! All the flights were great, no problems at all. Im attaching a photo of our first stop at Cashel. Thanks so very much!
Thank you, Lisa Deck, for planning a spectacular trip and cruise on Uniworld. We started with a few days in Munich and cruised from Passau to Budapest. Each stop has something unique and interesting. The on board credit got each of us a spa treatment!
Thank you, Lisa Deck, for a wonderful birthday trip for Patrick’s 59th! Secrets Royal Beach, Punta Cana, DR. Perfect accommodations, perfect weather, an absolute pleasure from start to finish. Can’t wait to go back!
My four children, spouses, grandchildren and I have just returned from Costa Rica. Our trip was handed over to Lisa. She did a wonderful job planning everything. I did not have to worry about rooms or transports. We stayed at the Riu Guanacaste for five wonderful, perfect days. Thankyou , Lisa for everything.
I just wanted to take a second and thank Lisa Deck for booking the most incredible 40th Anniversary trip to Aruba for my husband and I this past week! We have been to many great, all-inclusive resorts over the years and although most of them have been great, we wanted something different and not so “cookie cutter”. Lisa recommended The Broadway Boutique Hotel and it was exactly what we were looking for. Instead of hotel rooms we had our own “bungalow” surrounded by lush greenery with a kitchenette and our own patio! Lisa also helped us get the bungalow we really wanted (there are a few options) and the hotel staff was attentive and everything was clean and meticulous! The private patio has a grill and one night we had a chief come to our patio and bbq the catch of the day! It was such a nice quiet evening, with delicious food after a long day of snorkeling and beaching it! There is a shuttle that will take you back and forth to the beach but it’s literally a 2 min walk and we never even used the shuttle. Since this hotel is located behind the Ritz we were able to take advantage of their beach services and we ordered drinks and lunch and we never had to get out of our lounge chairs! This was the perfect getaway for us. We could be as low key as we wanted or we could leave the resort, get dressed up and have a night on the town! I would highly recommend this resort and using Lisa to book this resort! She really did help with all the little details that make a vacation even more memorable!
BEST week celebrating peters 40th!! Thank you Lisa Deck @ Travelong Of Summit for helping plan our amazing stay. Thank you everyone who could join and made memories for a lifetime!!
As the Co-CEO of The Writing Revolution, a national education nonprofit, who was hosting a Teacher Summit for teachers from Louisiana on Tuesday and Wednesday of last week, you can only imagine the frustration and utter disappointment when I learned that this group of 11 LA educators couldn’t get out of Atlanta and would possibly miss our year-long planned event! However, Lisa Deck made the impossible possible. After hours of searching for flights to NY that were non-existent, she found seats of a Tuesday flight to Philly, and then shuttled a bus at 10 pm to get our teachers to NYC late that night. As a result, we were still able to host them on Wednesday! And, she made more magic happen by extending their trip till Friday so that they had some extra time to see NYC. Lisa is The Writing Revolution’s hero! The event was amazing, and these teachers’ students are going to reap the benefits of it. Thank you, Lisa! You will forever be our travel agent!
We can’t thank you enough for all you did to make our dreams come true! We had the best two weeks of our lives!!! So grateful to have worked with you, Elena, and to now call you a friend.
Lisa, thanks for organizing our trip to Vancouver. Beautiful scenery and great options for our stay. The Pan Pacific hotel was in the center of everything. The service and room were first class. We had a fantastic time.
Lisa Deck arranged another great trip for my daughter and me to LA. The Andaz is superb! So much fun touring Sony Pictures Studio, being on the Jeopardy set, seeing the Ghostbusters a car and of course, Seinfeld! We visited both Disney parks. Would recommend staying for the fireworks at Magic Kingdom and World of Color at California Adventure. We had a little culture at the Broad seeing the Andy Warhol and amazing Keith Haribg exhibits. A throwback to my days in NYC ❤️ Lisa, you rock!
Another wonderful and beautiful trip to Europe all planned with Lisa’s help. Thank you for the great memories
Thank you Lisa for helping plan our 10 day Mediterranean Cruise! Everything was amazing! Starting off in Barcelona and hitting stops in France, Italy and Spain we got to see so much in such a short amount of time! Can’t wait to plan the next trip!
Thank you Lisa for an amazing family vacation! Baha Mar was excellent! The food was delicious and atmosphere was gorgeous 😍. We had a blast! Can’t wait until our next booking 👍👍